Refund policy
Return & Exchange Policy
At Wall & Fowl, we want you to feel confident with every purchase.
Returns
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order details and clear photos/videos of the item.
Exchanges
Eligible items may be exchanged if they are received damaged, defective, or different from what was ordered.
Conditions
Items must be unused, unwashed, and in their original condition and packaging. Custom-made, cut-to-size, or personalized items are not eligible for return or exchange.
Non-Returnable Items
Items that have been used, altered, washed, damaged after delivery, or purchased as custom/cut-to-size products cannot be returned or exchanged.
Approval
All returns and exchanges are subject to inspection and approval by Wall & Fowl.
For assistance, please contact our customer support team with you